Contacts
How to Reach Us
If you'd like to get in touch with the Diamond Digital team, the only way to do so is by email:
What You Can Write About
We welcome messages on the following topics:
- Questions about our content — for example, how we test and evaluate fast withdrawal casinos, or how our reviews are put together.
- Corrections — if you've spotted outdated or inaccurate information in one of our reviews, please let us know so we can verify and update it.
- Feedback — suggestions on how we can make our site more useful for UK players.
- Partnership requests — if you represent a casino brand or an affiliate programme and would like to discuss cooperation.
Response Time
We read every message we receive. Please note that we are a small editorial team, so we usually reply within a few business days. If your enquiry is urgent, please mention this in the subject line of your email.
Questions About Your Casino Account
Please be aware that diamond-digital.co.uk is an independent review website, not a gambling operator. We do not run any casinos, hold player accounts, or process payments. For questions about:
- deposits and withdrawals,
- bonus terms or wagering requirements,
- account registration, limits, or verification (KYC),
- self-exclusion or account closure,
you will need to contact the customer support team of the casino where you registered. Their contact details can normally be found in the "Help" or "Support" section of the casino's own website.
Need Help With Gambling?
If gambling is no longer fun and you feel it may be becoming a problem, free and confidential support is available in Great Britain:
Gamblers Anonymous — a fellowship of people who share their experience to help each other recover from gambling problems. Visit www.gamblersanonymous.org.uk for details of meetings across the UK.
You can also contact the National Gambling Helpline, operated by GamCare, for free, confidential support 24 hours a day, 7 days a week. More information is available at www.gamcare.org.uk.